Customer is KING... but can behave as a Beast at times. Sometimes we come across customers who have unreasonable demands and requirements. Unfortunately they also don’t listen to reason. Dealing with such unreasonable customers is an art.
Forbes shares three tips to deal with such customers:
1. Let your customers communicate how they feel
2. Listen to your customers and their viewpoint of the problem
3. Fix the problem at hand immediately
1. Let your customers communicate how they feel
2. Listen to your customers and their viewpoint of the problem
3. Fix the problem at hand immediately
There are a few more tips from experienced entrepreneurs:
1. Don’t take it personally
2. Don’t make promises you can’t keep
3. Don’t get frightened
4. Don’t forget to move on
1. Don’t take it personally
2. Don’t make promises you can’t keep
3. Don’t get frightened
4. Don’t forget to move on
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